Managed Cloud Services on AWS - 24/7 Monitoring & Support

Once your workloads are on AWS, someone has to keep them healthy. Our managed services team takes over daily operations so your engineers can focus on the product instead of on-call rotations and maintenance windows.

You get a named contact, regular reports and response times written into an SLA, so you always know the state of your environment and what we are improving next.

What is included

24/7 monitoring and alerting
Incident response and escalation
Patching and updates
Backup and disaster recovery checks
Security monitoring
Performance tuning and monthly cost reviews

AWS tools we use

Amazon CloudWatch
AWS Systems Manager
AWS Backup
AWS Security Hub
AWS Config

How it works

Our approach to managed cloud services

1
Onboard
Document your environment, agree SLAs and connect monitoring.
2
Monitor
Watch the signals that matter and respond before customers notice.
3
Maintain
Patch, back up and rehearse recovery on a fixed schedule.
4
Improve
Review incidents, performance and cost, then act on what we find.

Frequently asked questions

Questions about managed cloud services

More answers are in our full FAQ, or ask our team directly.

24/7 monitoring and alerting, incident response, patching, backup and disaster recovery checks, security monitoring, performance tuning and regular cost reviews, all backed by an agreed SLA.

Yes. We start with a short review of the environment, document it, fix urgent risks and then move it into our regular operating routine.

Yes. You receive regular reports on availability, incidents, patching, security findings and spend, plus a named contact on our team.

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