Privacy Policy

Overview

Cloudreva ("we", "us", "our") provides AWS consulting, migration and managed cloud services. This policy explains what personal information we handle when you visit this website or get in touch with us, why we handle it, and the choices you have.

By using this website you acknowledge the practices described here. If you do not agree with them, please do not submit personal information through the site.

Information we collect

We keep data collection to what is needed to respond to you and to run the website.

• Details you give us: your name, business email, phone number, company, the topic you are interested in, your preferred timing, an approximate AWS spend bracket and the message you write.
• Technical data: browser type, device type, pages viewed, referring page and approximate location derived from your IP address, recorded in standard server logs.
• Correspondence: the content of emails or calls you have with our team, including the confirmation email we send to the address you submit on our forms.

How we use your information

• To reply to enquiries, prepare for calls and scope a possible engagement.
• To provide, secure and improve the website and detect abuse or fraud.
• To send follow-up messages about your request. We only send marketing content where you have asked for it or the law allows it, and every message includes a way to opt out.
• To meet legal, tax and contractual obligations.

Legal bases for processing

Where data protection law requires a legal basis, we rely on your consent (for example when you tick the consent box on our contact form), our legitimate interest in running and securing a business website and answering enquiries, steps taken at your request before entering a contract, and compliance with legal obligations.

Cookies and similar technologies

This website uses only the storage needed for it to work, such as remembering interface preferences. Our contact and AWS credits forms are protected by Google reCAPTCHA, which sets cookies and analyses browser and device signals to tell people from bots; its use is governed by the Google Privacy Policy and Terms of Service. If we add analytics or marketing tools in future, we will update this policy and ask for your consent where it is required. You can block or delete cookies in your browser settings, although some features may then behave differently.

Who we share data with

We do not sell personal information. We share it only where necessary with:

• Service providers that help us run the website and our business, such as hosting, transactional email delivery (Resend), spam protection (Google reCAPTCHA) and customer-relationship tools, bound by confidentiality and data protection terms.
• Professional advisers, auditors and insurers where reasonably required.
• Authorities, courts or other parties when the law requires it or to protect our rights and the safety of others.
• A successor organisation if we are involved in a merger, acquisition or sale of assets, in which case we will notify you of any change in who controls your data.

International transfers

Our providers may process data in countries other than your own. When we transfer personal information across borders we use appropriate safeguards, such as contractual protections, so that it receives a comparable level of care.

How long we keep data

We keep enquiry details for as long as needed to deal with your request and for a reasonable period afterwards, typically up to 24 months if no engagement follows. Records tied to a contract are kept for as long as the law requires. When data is no longer needed we delete or anonymise it.

How we protect it

We use technical and organisational measures such as encrypted connections, access controls and least-privilege permissions to protect personal information. No online service can be perfectly secure, so please avoid sending passwords, access keys or other secrets through the contact form or by email.

Your rights

Depending on where you live, you may have the right to:

• Ask what personal information we hold about you and receive a copy.
• Have inaccurate information corrected or your information deleted.
• Restrict or object to certain processing, including direct marketing.
• Withdraw consent at any time, without affecting earlier processing.
• Receive your data in a portable format, and lodge a complaint with your local data protection authority.

To use any of these rights, contact us using the details below. We may need to verify your identity before acting on a request.

Children

Our website and services are intended for businesses and are not directed at children. We do not knowingly collect personal information from anyone under 16. If you believe a child has sent us data, tell us and we will remove it.

Links to other sites

This website may link to third-party sites, including AWS and social platforms. We are not responsible for their content or privacy practices, so please read their policies before sharing information with them.

Changes to this policy

We may revise this policy from time to time. The date at the top of this page shows when it was last updated, and material changes will be highlighted on this page.

Contact us

Questions or requests about privacy can be sent to info@cloudreva.com, by phone on +025 859 2568, or by post to Cloudreva, Suite RA01, 195-197 Wood Street, London, E17 3NU. You can also use our contact page.